01The challenge
Adult learners paying for a course expect it to be well organized, relevant, and responsive. Materials, delivery, and support all had to work together.
02What I did
- 01
Develop materials
Revised lesson plans, a 140-slide presentation, and learner handouts, and created course assessment questionnaires.
- 02
Support learners
Onboarded 30 learners in the first three days, managed the course group, shared tasks, encouraged discussion, and answered questions.
- 03
Deliver
Facilitated 10+ hours of online sessions and supported 3 in-person course runs, coordinating logistics and communications.
- 04
Improve
Reviewed feedback from 60+ participants, joined post-workshop debriefs, and revised materials and activities.




